Streamyx is now connected

****Letter of appreciation to TMNet****

Thanks Cik Murni/Cik Rafidah

En Mustapa has fixed the fibre optic problem and run a connection testing at my house at 13:35pm yesterday. Connection establised as normal. I sincerely appreciate your initiative to forward my complaint to the appropriate section/department. After 2 weeks of painful waiting & complaining to Streamyx, at last, we are able to enjoy the streamyx service from our home.

FYI, prior to our communication last Saturday, I did not get a positive response from your other Customer Service sections for the last 2 weeks. Calling your Technical section also did not help. I sincerely hope that in the future, your customer service department can advise us promptly & accurately and channel our problem to the appropriate section/person. (Since you have so many sections/department). Anyway, thanks again for your prompt and accurate action & communication.

Rgds